WHEN WILL MY CREDIT CARD BE CHARGED?
We will only charge your credit card when we re-open. You WILL be notified by SMS or Email prior to the first charge with 7 days notice. NO CHARGE WILL BE TAKEN NOW.
WHAT HAPPENS AFTER 31 DEC 2020?
We aim to have new packages available by December 2020 which will carry on to 2021. The most likely thing we will do is to increase the fees slightly and slowly build up to normal fees over 2021.
BUT I HAVE A FOUNDATIONAL DEAL, DO I LOSE THAT?
All the pre-covid deals have been paused. If you wish, you can have that option switched on again. The current deal costs less than the foundational deal. We can also re-activate your Foundational Deal before 31 DEC 2020.
DO I NEED TO PROVE I HAVE LOST INCOME?
ABSOLUTELY NOT! Sign up online and choose the right option for you. NO QUESTIONS ASKED. We believe you. Nearly 25% of Australians have lost their jobs with a larger percentage suffering from loss of income.
WHAT IF I SIGN UP BUT I CAN'T AFFORD TO KEEP GOING?
As there are no contracts, you can simply stop / pause your membership or speak with us.
WILL THE FREE ONLINE CLASSES CONTINUE
Once the Gym is re-opened, we may or may not be running the online classes. Unfortunately we have not yet decided what we will do on that front.