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L9 APP

L9 Customer Support

We are a paper-less, 100% online organisation.

Signup & manage your memberships all online.

Join L9

Joining L9 is easy and all done online.

  • Paperless / Online
  • No Sales People, No Hassle
Join L9

Customer Self Service

  • Update Your Contact Details
  • Update your Payment Details
  • Pause / Suspend memberships
  • Cancel Memberships (30 day cancellation)
  • Cancel Trials (immediate)
Use the L9 App

Message Us

Try self service first for immediate support. Otherwise reach out if:

  • Upgrade / Downgrade Membership
  • Lost / Replace Fob
  • Hardship Assistance
  • Report an Incident
Contact Us